For your NEFPS website or customer education, keep it simple:

Fire Hose Reels

Level 1 Service (6-Monthly)
A visual and operational inspection carried out every six months. The technician checks:

  • Hose reel location and accessibility
  • Signage and instructions
  • Hose condition and nozzle operation
  • Leaks, corrosion or damage
  • Water flow and reel operation
  • Service tag and records update

This confirms the hose reel is present, accessible and ready for use. (Fire System Services)

Level 2 Service (Annual or Major Testing)
A more detailed inspection and performance test that may include:

  • Full water flow testing
  • Pressure testing
  • Internal inspection of components
  • Checking anchor points, bearings and hose guides
  • Rectification of defects identified during Level 1 servicing

This verifies the hose reel will perform correctly during a fire emergency. (Fire Extinguishers Gold Coast)

Fire Extinguishers

Level 1 Service (6-Monthly)
Includes:

  • Visual inspection
  • Checking pressure gauge
  • Verifying extinguisher location and signage
  • Inspecting hose, nozzle, pin and tamper seal
  • Checking for corrosion, dents or damage
  • Updating service tag

This ensures the extinguisher is serviceable and compliant. (Essential Asset & Fire)

Level 2 Service (5-Yearly Pressure Test)
A major overhaul where the extinguisher:

  • Is completely discharged
  • Opened and internally inspected
  • Hydrostatically pressure tested
  • Refilled with the correct extinguishing agent
  • Re-pressurised and certified

Most extinguishers require this every 5 years, while CO₂ extinguishers are generally tested every 10 years. (Firechief)

Short Website Version

Level 1 Service: Routine inspection and testing to ensure your fire hose reels and extinguishers remain compliant, accessible and ready for use.

Level 2 Service: Major pressure testing and overhaul of fire equipment to verify structural integrity, reliability and compliance with Australian Standards. (The Local Guys – Test & Tag)